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Director of Business Intelligence

SNAP Interactive is seeking an expert in business analytics to direct our companywide data collection and utilization strategy, to improve our products, business, and experience for our members. This role will support all product divisions at SNAP, including our live video chat platforms Paltalk, Camfrog, and Tinychat, and our social dating platforms FirstMet, 50more, and The Grade.

SNAP Interactive (www.snap-interactive.com), a publicly traded company based in New York City, creates rich media, multi-platform social experiences; our mission is become the leading platform for connecting a global audience of users around interest categories and dating, leveraging live video and chat. Our most commercially successful products to date are Paltalk, a real-time interactive video chat application with more than 200 million registered users worldwide; and FirstMet, one of the largest dating applications on the internet with a user base of over 30 million, which offers integrated Facebook, iPhone, Android and web apps. We’re a data-focused company aiming to increase our industry leadership in live video social experiences.

Responsibilities:

  • Lead a cross-departmental business analytics unit to support empirical decision-making across all product groups and across product, marketing, and finance departments
  • Set and aggressively pursue an agenda to improve companywide practices for user data collection, analysis, and reporting, working closely with executive leadership, engineers, and product managers to implement it
  • Lead experimentation efforts (A/B testing) for product innovations and marketing optimization
  • Leverage our existing analytics tools, testing tools, and reporting methods (e.g., Splunk, Elasticsearch/Kibana, Google Analytics, SQL) and prioritize and implement improvements to our data pipelines, analytics toolkits, and reporting processes
  • Develop new product ideas and features driven by insights from user data
  • Use and improve on our monitoring and reporting systems to provide product performance insight and report on opportunities and problems
     

Role Requirements:

  • 10 years’ experience in business analytics, including extensive experience with web-based analytics
  • Strong demonstrated leadership skills and team management experience
  • Familiarity with a broad range of analytical tools
  • Ability to conduct, interpret and communicate effectively about results of statistical analyses
  • Experience working with social media product development; with subscription-based consumer services; and in a start-up tech environment preferred
  • Familiarity with database design and the technical skills to work flexibly with heterogeneous structured and unstructured data sources (SQL, event logs, APIs, etc.) strongly preferred
  • Degree in a quantitative discipline, like mathematics, statistics, economics, or CS, strongly preferred
  • Familiarity with event-based data sources (e.g., Splunk, ELK, other log parsing tools) a plus
  • Experience implementing machine learning optimization processes or recommender systems a plus
     

Perks and Benefits:

  • Stock options in a publicly traded company
  • Free massages every week; free snacks and beverages; discounted local gym membership
  • 100% covered medical insurance at the employee-only level
  • 401k Matching of $0.50 for every $1.00 you contribute up to 6% of your base salary
  • Pre-tax flexible savings account and pre-tax commuter program (MetroCards, parking, etc.)
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